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Monitoring 

Real-time visibility into 
your output workflows 

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Overview 

Monitoring gives you visibility into the business processes powered by your document and output workflows. It helps detect issues immediately and ensures a consistent they are handled consistently through your configured workflows. 
 


Output management is business critical. When it works, it is almost invisible. When it breaks, operations slow down, shipments are delayed, invoices fail, and service levels suffer. 

In complex ERP and system landscapes, even small output issues can quickly turn into operational risks. Monitoring ensures problems are detected early, handled consistently, and resolved before they impact the business. 

What monitoring does 

Organisations rely on document and data workflows that run continuously across multiple systems. Examples of monitoring jobs:

  • Redirect prints to another printer when printer is not available
  • Send notification to IT when certain event triggers
  • Stop a jump if no PO number is included
  • Remove data
  • Validate job before executing
  • Make sure barcode is validated before printing
  • Don’t print labels if you could not print picking list first.
It ensures you know what is happening inside your output layer, even when the surrounding system landscape is complex. 

Interform Capabilities

Dashboard Overview. The dashboard provides a high-level view of your installation, including:

Current workflow status

A summary of failed items

Overall system health indicators

Dashboard Overview. The dashboard provides a high-level view of your installation, including:

Error handling 

Errors are routed predictably using the configured Error Handler. This allows you to: 

Define what should happen when a workflow fails 

Trigger fallback 
workflows 

Maintain consistent handling across systems 

This ensures issues trigger the right response without disrupting upstream processes. 

Job logs 

All processed jobs are listed in the job log, giving full traceability for every workflow execution. 

  • View job details 
  • Identify where an issue occurred 
  • Review timing and workload patterns 
  • Filter results using log info keys 
  • Access job logs via API
  • Get notifications from the system
This provides the detail needed for efficient troubleshooting and operational insight.

Notifications

Monitoring includes email notifications that alert teams when errors occur. This supports a proactive response by ensuring: 
  • Issues are reported immediately 
  • The correct people are informed 
  • Downtime is reduced 
Notifications follow the configuration defined by the customer. 

Outcomes 

Monitoring helps maintain predictable, stable output 
processes by providing: 
  • Early visibility of issues 
  • Faster investigation and resolution 
  • Reduced operational delays 
  • Clearer insight into activity and performance 
  • Confidence that workflows run as intended 

Want to see how Monitoring 
works in practice? 

Book a demo or speak with our team to learn more. 
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