Overview
Monitoring gives you visibility into the business processes powered by your document and output workflows. It helps detect issues immediately and ensures a consistent they are handled consistently through your configured workflows.
Output management is business critical. When it works, it is almost invisible. When it breaks, operations slow down, shipments are delayed, invoices fail, and service levels suffer.
In complex ERP and system landscapes, even small output issues can quickly turn into operational risks. Monitoring ensures problems are detected early, handled consistently, and resolved before they impact the business.
What monitoring does
- Redirect prints to another printer when printer is not available
- Send notification to IT when certain event triggers
- Stop a job if no PO number is included
- Remove data
- Validate job before executing
- Make sure barcode is validated before printing
- Don’t print labels if you could not print picking list first.
Interform Capabilities
Current workflow status
A summary of failed items
Overall system health indicators
Dashboard Overview. The dashboard provides a high-level view of your installation, including:
Error handling
Errors are routed predictably using the configured Error Handler. This allows you to:
Define what should happen when a workflow fails
Trigger fallback workflows
Maintain consistent handling across systems
Job logs
All processed jobs are listed in the job log, giving full traceability for every workflow execution.
- View job details
- Identify where an issue occurred
- Review timing and workload patterns
- Filter results using log info keys
- Access job logs via API
- Get notifications from the system
Notifications
- Issues are reported immediately
- The correct people are informed
- Downtime is reduced
Outcomes
- Early visibility of issues
- Faster investigation and resolution
- Reduced operational delays
- Clearer insight into activity and performance
- Confidence that workflows run as intended